In today's increasingly fierce market competition, enterprises need advantageous technology, customers need high-quality and affordable products, and in addition, service is also a magic weapon that enables us to stand undefeated in the competition. Whether a company can win customers is not only a matter of product quality and price, but also a key factor in service. So truly focusing on customer needs should be the starting point of our Angel services, and meeting customer needs is the purpose of our Angel services.
Zhangjiagang Angel Machinery Co., Ltd. will provide you with the highest quality after-sales service:

■ After sales Service Guidelines
1、Service Items：
① Equipment installation and debugging ② Operation training ③ Operation and maintenance ④ User consultation ⑤ Product warranty ⑥ Application communication

■ Operation Training
Training content: Basic knowledge of equipment operation, safe and correct use, etc
Training method: Combining on-site individual guidance with centralized training at the company

■ operation and maintenance
1、Maintenance service content: In case of any problems during the use of the equipment, timely on-site maintenance and repair shall be carried out.
2、Maintenance service methods: hotline or letter service, on-site customer service, and on-site service provided by service personnel.

■ Consulting services
Consulting services refer to providing guidance and application consultation on unclear matters during the device application process to legitimate users.

■ Product Warranty
Provide warranty within one year from the purchase of the product.

■ Application communication
In order to improve the user's application level and strengthen the cooperation between Xunlei Company and users, Xunlei Company and the User Association regularly hold vacuum capping machine application exchange activities to communicate with users.

■ Service Tenet
Efficient, diligent, honest, and satisfied
Putting users at the center, providing fast and high-quality services, continuously strengthening product and service management, and establishing a more comprehensive service system. Honesty is the foundation, serving users. Customer satisfaction is the endless pursuit of Zhangjiagang Angel Machinery Co., Ltd.
安装调试与运行
1．After the goods arrive, the supplier shall dispatch technical personnel to complete the installation and commissioning of the equipment to normal operation with the assistance of the buyer.
2．The supplier is responsible for providing training on operation and maintenance to 2-3 personnel of the user.
After sales and technical support：
1．The supplier is responsible for lifelong maintenance. The free warranty period is one year, calculated from the date of equipment acceptance. During this period, if equipment malfunctions or parts are damaged (excluding human factors and force majeure), the supplier shall repair them free of charge.
2．After the free warranty period, the supplier will charge additional cost fees for providing equipment parts, components, and related spare parts.
3．The supplier conducts two annual follow-up visits and provides technical support and services at any time.
4．If there are difficult to solve problems during equipment operation, please reply within 1 hour after receiving a repair call and arrive at the scene within 24 hours.

Question 1: Do you have any reference projects?

If we obtain permission from customers who bring machines from us, we have reference projects in most countries, and we can provide you with their contact information so that you can visit their factories.

Question 2: Do you have agents and after-sales service stations?

So far, we have agents in Yemen, Kenya, Uganda, India, and Dubai. Welcome to join us.

Question 3: Do you provide customized services?

We can design the machine according to your requirements, including materials, power, and filling type. Various types of bottles, etc. At the same time, we will provide you with our professional advice. As you know, we have been in this industry for many years.

Question 4: What is your guarantee or quality assurance if we purchase your machine?

We provide you with high-quality machines with a 1-year warranty and lifetime technical support.

Question 5: How long does it take to install?

According to the machine order, we will send you one to two engineers, which will take approximately 10 to 30 days.

In the past 15 years, Jiangsu Angel Machinery has provided bottling and packaging equipment for liquid solutions to companies around the world, including filling lines, juice filling, turnkey projects for carbonated soft drinks, soda filling lines, and labeling and packaging machinery.

All different requirements. Jiangsu Angel Machinery can always provide you with the most professional solutions and turnkey projects.

Jiangsu Angel Machinery......

*The total area of the standard factory building is 10000 square meters.

*International certification, national equipment certification certificate, over 30 invention patents

Equipment verification certificate: ISO9001:2001: CE certificate, SGS，COC，TUV。

National equipment certification certificates: Nigerian Standards Organization, CNCA certificate, trademark registration, etc

*The equipment is tested and operated 24 hours before leaving the factory to ensure smooth operation of the water pipes, as well as stable pneumatic, electrical, and mechanical systems. Adequate spare parts inventory ensures timely delivery and supply of spare parts.

*Engineers have rich experience, and we can produce different products with different capacities and develop reasonable flowcharts to meet customer requirements and save space.

*A professional installation team that can speak fluent English can help customers benefit in the shortest possible time.

Our customers

Help our clients establish an ideal factory. Through efficient cost control, we have found the best balance point with our customers: diversified production range and advanced packaging forms. Due to the efficient operation mode of the equipment, it has also improved market competitiveness.